Job Title: Senior Account Manager 3

Department: Sales

Reports To: Managing Director

Direct Reports: N/A

FLSA Classification: Exempt

SUMMARY: The Senior Account Manager 3 is responsible for achieving volume and profit objectives and maintaining and improving sales strategies. This AM3 works directly with the assigned client or geo to develop relationships and obtain and increase sales consideration and market share.

This position offers a competitive base salary, to be determined based on the candidate and his/her background and experience. Our benefits package includes medical, dental, vision, 401(k), employer-paid short-term disability, voluntary life insurance, unlimited paid time off, and more.

PRIMARY RESPONSIBILITIES:

· Utilize Bullhorn to engage in the duties of an Account Manager

· Follow-up with customers in a timely manner (re-contacting schedule) utilizing the most effective method.

· Partner with the delivery team to lead the RDP unit for the development and training of less experienced recruiters and associate recruiters Identify managers to target within the client account organization.

· Set up and conduct client visits with hiring managers.

· Understand the true needs of the client and take their job order(s)

· Partner with recruiting team to identify qualified candidates.

· Submit and sell a qualified candidate to a hiring manager.

· Set up interviews.

· Follow up with managers to debrief and get feedback on the interview and identify opportunities to close.

· Finalize the deal with the hiring manager to ensure proper expectations are set.

· Follow up with managers to check up on the consultant’s performance.

· Build and Maintain Relationships with Clients

o Set up and conduct client visits.

o Entertain clients and consultants after hours at least twice (2) per week.

o Demonstrate a true partnership approach with clients.

o Understand the true needs of the client with the overall goal of gaining a job order.

o Follow up with managers regarding candidates, interviews, and consultant performance.

· Develop and Maintain Relationships with Team Members

o Lead the development and mentorship in the RDP unit.

o Actively participates in meetings and events.

o Partner with recruiting team to identify qualified candidates.

o Provide support and encouragement to others.

o Seeks out opportunities to get to know team members.

o Relate to a diversity of experiences, styles, & backgrounds.

· Utilize Sales Effectiveness to Close Deals

o Uses probing & closed-ended questions deliberately to uncover needs.

o Acknowledges objections/issues with a verbal response, staying positive & confident.

o Positions & aligns services within the context of the customer’s wants & needs.

o Committed to helping customers make informed buying decisions.

· Align to Company Culture

o Alignment of personal behavior, attitudes, and values.

o Lives consciously and authentically.

o Always maintain consistency between what is said and what is done.

· Continuous Development

o Seek out opportunities to participate in interactive training, formal training, self-directed training, and one-on-one development

o Provide development opportunities in areas of strength to others (mentor others)

o Seek out assignments and responsibilities in areas that are new (stretch assignments)

QUALIFICATIONS:

· 2+ years’ experience as an Account Manager/ or Account Executive/Recruiter who has solutions based consultative sales background

· Proven experience within Staffing Industry

· Proven track record of being able to meet Sales targets, consistently

· Proven Capability to drive sales; ability to prospect new accounts and create a strong value proposition for the client

· Strong communicator of oral and written work; also, good presentation skills

· Strong influencer through being proactive, creative, and persuasive of others in solving client problems or recommending new ideas/strategies

· Understands the importance of documentation and the utilization of tracking tools

· Knowledge of assigned verticals/industries with an ability to learn quickly

· Superior interpersonal skills-work collaboratively within a matrix organization

· Adaptable to change

· Education to include BS or equivalent combination of education and experience

CAREER PROGRESSION: Senior Account Manager 3 should meet specific KPI numbers dependent upon the selling model for a trailing average on an 8-week basis in areas of: Spread, Financial Starts, Job Orders, Recontacting, OOE, and Database Adds (Federal only) before promoting into Senior Account Manager 4.

Dexian DNA:

• Motivation to influence
• Competitive spirit and self-motivated
• Desire to build a long-term career in a fast-paced environment.
• Perseverance, and grit
• Consistently collaborate and respond to colleagues and external sources
• Demonstrate accountability for results
• Remain neutral and exercise excellent judgment in decision-making, recommendations, time management, and approach to work
• Follow all of our policies and behavior protocols
• Exhibit positive behaviors consistent with our core values

About Dexian: Dexian is a global staffing, IT consulting & managed services firm that has thrived for 25 years! With more than 42 offices worldwide. Within these offices, Dexian employs industry problem solvers who have the expertise to understand industry staffing issues but also possess the knowledge to locate inefficiencies, design and implement game-changing automation, and other IT service offerings. Whether it is bridging or replacing legacy systems, moving an enterprise to the cloud, creating automated technology to streamline compliance or turning raw data into actionable information, Dexian is dedicated to enabling its clients to work smarter and more efficiently even in the smallest, most mundane of business tasks.

Incorporated in 1994, Dexian continually builds on the strategic vision of its CEO and Founder, Mahfuz Ahmed. His disciplined approach is firmly planted in the strategic study of data-driven analytics and business planning.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.